What we’ve done for Dostavka.guru
+This allowed us to simplify couriers' work to help a corier avoid having to enter order parameters manually. When paying for an order, all data is automatically loaded from the accounting system to the app on the courier’s mobile device, which transfers the necessary parameters to the Assist system.
+Reporting on all transactions is loaded automatically from the Assist system into the accounting system of the courier service, which allows analysing the work by various parameters.
+Compact, ergonomic, breakdown-resistant mobile terminals supporting all payment technologies and operating even with an unstable Internet connection.
+Payment using Apple Pay, Google Pay and Samsung Pay payment services, which means increasing the speed and improving the convenience of payments.
What Dostavka.guru says about us:
"The mobile acquiring market began to shape relatively lately, 2 or 3 years ago. We have tested several contractors offering this service during that period and chosen the Assist Group's offer. We were one of the first companies to integrate with the Assist mobile app and, having quite an extensive experience with similar solutions at that time, jointly worked to ensure trouble-free, fast and convenient operation of the system, which is one of the determining factors for a higher purchase percentage.
The Assist's solution differs from similar solutions:
1. Convenient Back Office with flexible settings, access rights and reports allowing you to receive and monitor all types of operations promptly.
2. User-friendly transaction errors, which makes it possible to make a transaction successfully; for example, it is not “XXX code” but "incorrectly entered PIN", "repeat the enter operation”, etc.
3. Processing may be requested again in case of broken Internet connection, which reduces the number of reverse transactions greatly.
4. Convenient, truly mobile, highly resilient pinpads operating with almost any equipment.
5. Practical use of this equipment have increased customer loyalty and the percentage of payments by cards, as the buyers got the opportunity of effecting a transaction him/herself without having to entrust the card to a courier.
6. Prompt solution of any emerging issues by the Assist support service.
To sum it up, I will just mention the fact that the percentage of acquiring transactions has increased from 10% to 30%, though the average market figure is about 15%".